Privacy policy

Data Controller

Rockpool OÜ
Telliskivi 60/1
info@koho.ee, +3726501020
Personal data refers to the information we collect to provide services, identify individuals, contact individuals for service provision, or resolve inquiries. We do not process sensitive personal data as defined in the EUROPEAN PARLIAMENT AND COUNCIL REGULATION (EU) 2016/679 (commonly known as the General Data Protection Regulation or GDPR).

Definitions*

The data controller is a natural or legal person, public authority, agency, or other body that determines the purposes and means of processing personal data.
The processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the data controller.
Personal data is any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, either directly or indirectly, particularly by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
Personal data processing refers to any operation or set of operations performed on personal data or sets of personal data, whether automated or manual, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, aligning or combining, restricting, erasing, or destroying.
A “cookie” is a small text file that a website saves to your computer or mobile device when you visit our website. This allows it to store information about preferences so that you don’t have to make your selections again when you revisit the site or browse through the pages.

What Personal Data Do We Collect and Why?

Rockpool OÜ collects the following data:
– Name
– Email
– Phone Number
If you wish to receive more information about a service through the website, we collect and process the following personal data – your name and email address. Inquiries can be submitted by filling out the relevant contact form or by sending an email to the addresses provided on the website. We also use data obtained from credit information requests about the company to prepare offers. The legal basis for processing such personal data is the fulfillment of a contract to which the data subject is a party or taking steps at the request of the data subject prior to entering into a contract (GDPR Art 6(1)(b)).

Website Browsing Statistics

When visiting websites, anonymized technical data about the visitor is collected.
Technical data includes the internet address (IP address) of the computer or network being used, the version of the computer’s web browser and operating system software, as well as the time of the visit (time, date, year) and location. IP addresses are not linked to identifiable personal data.
To collect the aforementioned data, we use an automated tool called Google Analytics. If you do not wish to transmit this data about yourself, you can disable the collection of your data by Google Analytics at any time.

Our websites use cookies to improve the quality of the services offered.
We use session cookies, persistent cookies, and third-party cookies (Google Analytics, Facebook) for the following purposes:
– To identify new and existing customers.
– To remember your preferences, such as language, color contrasts, or font size.
– To remember whether you have (or have not) consented to our cookies on this page.
– To collect reliable information about page visits, which allows us to measure how well the page meets user needs and make potential improvements.
Allowing cookies is not strictly necessary for the basic functioning of the website, but it provides a better browsing experience. You can always delete or block cookies if you wish, but please note that some features of the website may not work as intended when you do this.
Be aware that some cookies originate from third-party service providers, who fulfill certain tasks on our behalf.
The information related to cookies is not used to identify you personally, and the collected data is under our control. Cookies are not used for any purpose other than those previously described.

How Long Do We Retain Data?

Anonymized technical data collected on the website is retained indefinitely.
We keep personal and customer data as long as necessary for the following purposes:
– To deliver services and information
– To communicate regarding inquiries submitted
– To ensure the exercise of choices and rights

Sharing of Personal DataWe may make your personal data, customer data, or business information available to companies that provide services supporting our business operations, such as website analytics or customer service providers. These companies are authorized to use personal data, customer data, or business information only to provide services to us. When selecting service providers, we ensure that the provider is located within the European Economic Area.
We share your personal data, customer data, or business information with third parties only in the manner described in this privacy notice. We do not sell your personal data to third parties.

Your Rights
In certain cases, you have the right to request the restriction of processing your personal data and the right to object to the processing of your personal data.
If you believe that your privacy has been violated, please contact the data controller. You also have the right to file a complaint with the data protection authority in the country where you reside.

Withdrawing Consent for Data Processing
If you wish to be “forgotten,” please inform us by writing to the provided email address. Upon your request, we will remove any information related to your inquiries from our systems.